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Scheduling & Delivery
Do you offer free shipping?
Yes. We provide free delivery within 10 miles of our Reynoldsburg showroom.
What is the delivery fee for areas outside the free zone?
For deliveries 11–60 miles from our showroom, we charge a flat $45 fee.
Do you deliver outside of Ohio?
No. We currently deliver only within Ohio State.
How long does delivery take?
In-stock items: Delivered within 1–2 business days
Special orders: 3–7 business days
Reconditioned items: May take an additional 1–3 business days
What is your order cut-off time?
Orders placed before 6:00 PM (EST) are processed the same business day. Orders after 6:00 PM are processed the next business day.
What are your delivery time slots?
We offer 2-hour delivery windows between 10 AM – 6 PM:

• 10 AM – 12 PM
• 12 PM – 2 PM
• 2 PM – 4 PM
• 4 PM – 6 PM

Can I request a specific delivery time?
Yes. Special arrangements are available upon request, subject to scheduling availability.
How will I be notified about delivery?
You’ll receive:

• A phone call 24 hours in advance
• Text updates on delivery day
• A 30-minute courtesy call before arrival

Do I need to be home for delivery?
Yes. The customer or an authorized adult representative must be present to receive the delivery.
What if I need to reschedule my delivery?
You may reschedule at no cost by providing at least 24-hour notice.
Do you use third-party carriers?
Local deliveries are handled by our own professional team. For long-distance deliveries (beyond 60 miles within Ohio), we may partner with insured, specialized appliance carriers.
Delivery Process & Requirements
Do I need to prepare my home for delivery?
Yes. Please ensure:

• Clear pathways
• Proper electrical outlets
• Accessible water shut-off valves
• Adequate space for appliance placement

What if my delivery requires stairs?
Stair carries are available for $50 per flight.
What happens if the delivery team cannot fit the appliance through my doorway?
We may require additional services or fees if doorways, hallways, or staircases make delivery challenging. Contact us before delivery for special arrangements.
Do you remove old appliances?
Yes. We offer old appliance removal for $50 per unit.
What happens during severe weather?
For safety reasons, deliveries may be delayed. Customers will be notified promptly, and rescheduling will occur at no extra cost.
General & Pricing
Do you charge sales tax?
Yes. Ohio state sales tax (7.25%) applies, along with local tax variations depending on your delivery address.
Are there any hidden fees?
No. All fees, including recycling or environmental disposal charges, are disclosed upfront during checkout.
Who do I contact for delivery support?
You can reach us at:

Phone: +1 (614) 412-2661
Email: sales@buckeyesappliances.com
Support Hours: Monday to Sunday, 10:00 AM – 6:00 PM (EST)

What about installation?
We provide professional installation services for most appliances. Contact us for details and pricing.
Do you have warranties?
All our appliances come with manufacturer warranties. Ask about extended warranty options.
Can I return an appliance?
Yes, we have a 30-day return policy for most items. See our Returns Policy page for full details.

Store Pickup

Ready in 2 hours
Columbus Show
Click for Directions

Delivery

Free within 10 miles
Call (614) 412-2661

Expert Support

Call (614) 412-2661

Free Delivery

Within 10-Mile Radius

Ready To Help

10AM-6PM Everyday

Essential Measurements

Width Measurements

• Opening width: Measure the exact width of the space

• Add clearance: Allow 1/4″ to 1/2″ on each side for most appliances

• Cabinet width: For built-in units, measure interior cabinet dimensions

• Door clearance: Ensure appliance doors can fully open

Height Measurements

• Floor to ceiling: Measure total available height

• Cabinet height: Interior height for built-in appliances

• Countertop height: Standard is 36″, but verify

• Overhead clearance: Check for range hoods, cabinets

Depth Considerations

• Measure from wall to front of countertop
• Account for wall irregularities
• Consider door swing clearance behind appliance
• Check for baseboard and trim interference

Refrigerators

• 1″ clearance on sides
• 1″ clearance on top
• French door swing space
• Water line access

Ranges/Cooktops

• 30″ min clearance above
• Side clearances to cabinets
• Gas line positioning
• Electrical outlet location

Dishwashers

• Standard 24″ wide opening
• 34″ height clearance
• Plumbing access underneath
• Electrical connection nearby

Required Connections & Utilities

Electrical Requirements

Standard Appliances
• 115V/20A for most small appliances
• GFCI protection in wet areas
• Dedicated circuit recommended
High-Power Appliances
• 240V for electric ranges/dryers
• 30-50 amp service required
• Professional installation needed

Plumbing Connections

Water Supply
• Hot and cold water lines
• Shut-off valves accessible
• Proper water pressure (20-120 PSI)
Drainage
• Drain line with proper slope
• Air gap for dishwashers
• Garbage disposal compatibility

Gas Connections

Natural Gas
• Proper gas line sizing
• Shut-off valve within 6 feet
• Professional installation required
Propane (LP)
• Conversion kit may be needed
• Tank location considerations
• Local code compliance

Safety Requirements

Electrical Safety

• GFCI protection in kitchens, bathrooms
• Proper grounding for all outlets
• Arc-fault protection where required

Gas Safety

• Gas leak detection equipment
• Proper ventilation requirements
• Professional leak testing

Space Preparation

Before Installation

• Clear the path: Remove obstacles from delivery route

• Protect floors: Use cardboard or moving blankets

• Remove old appliance: Disconnect and remove safely

• Clean the space: Vacuum and wipe down area

• Check utilities: Test all connections

Installation Day

• Be present: Available for questions and access

• Clear workspace: Give installers room to work

• Have tools ready: Basic tools may be needed

• Test everything: Verify all functions work

• Ask questions: Get operating instructions

Columbus Area Considerations

• Older homes may need electrical upgrades
• Basement access for utilities common
• Local code requirements vary by suburb
• Seasonal delivery scheduling recommended

Common Installation Issues

• Uneven floors requiring leveling
• Cabinet modifications needed
• Electrical panel upgrades required
• Plumbing relocations necessary

Pre-Purchase Checklist

Measurements

Width measured (with clearances)
Height measured (with clearances)
Depth measured (with clearances)
Door swing clearance checked
Delivery path measured
Utilities
Electrical requirements verified
Plumbing connections available
Gas line ready (if needed)
Ventilation adequate
Safety requirements met

Need Professional Help?

Free Services Include:

• Pre-purchase space consultation
• Measurement verification
• Utility requirements assessment
• Delivery scheduling

Professional Installation:

• Complete appliance installation
• Electrical and plumbing connections
• Old appliance removal and disposal
• Full testing and warranty