Privacy Policy
Last updated: 5/5/2026
Information We Collect
We collect personal information that you provide to us when you:
- Purchase appliances from our store or website
- Create an account or register for services
- Contact us for customer support or inquiries
- Subscribe to our newsletter or marketing communications
- Visit our showroom and provide contact details
This information may include: name, address, phone number, email address, payment information, and delivery preferences.
Transactional Information
- Purchase history and product preferences
- Payment and billing information
- Delivery and installation details
- Warranty and service records
- Returns and exchange information
Website Usage Information
- Pages visited and time spent on our website
- Search queries and product views
- Device and browser information
- IP address and general location data
- Cookies and similar tracking technologies
How We Use Your Information
Primary Uses
- Process and fulfill your appliance orders
- Arrange delivery and installation services
- Provide customer support and assistance
- Maintain warranty and service records
- Process payments and prevent fraud
- Send order confirmations and shipping updates
Marketing & Communication
- Send promotional offers and new product announcements (with your consent)
- Provide information about sales and special events
- Share appliance care tips and maintenance reminders
- Conduct customer satisfaction surveys
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Business Operations
- Improve our website and customer experience
- Analyze purchasing trends and inventory needs
- Comply with legal and regulatory requirements
- Protect against fraud and security threats
Information Sharing
Service Proviers
We may share your information with trusted third-party service providers who help us operate our business:
- Payment processing companies (Stripe) for secure transactions
- Delivery and logistics partners for appliance transport
- Installation technicians for appliance setup
- Email service providers for communications
- Website hosting and analytics services
Legal Requirements
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Business Transfers
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encrypted data transmission using SSL/TLS technology
- Secure payment processing through PCI-compliant systems
- Regular security updates and system monitoring
- Access controls limiting who can view your information
- Employee training on data protection best practices
- Regular security audits and vulnerability assessments
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
SMS Opt-In and Consent
By opting in to receive text messages from Buckeyes Appliances, you acknowledge and agree to the following:
• Consent to Receive Messages – You expressly authorize Buckeyes Appliances to send you recurring text messages, which may include promotional offers, service updates, or transactional notifications.
• Message & Data Rates – Your carrier’s standard messaging and data rates may apply.
• Opt-Out Instructions – You may opt out at any time by replying STOP to any message. You may also text HELP for assistance or contact us at sales@buckeyesappliances.com.
• User Responsibility – You confirm that you are the current subscriber or customary user of the mobile number provided and will notify us of any changes to your number.
• No Guarantee of Delivery – Message delivery is subject to your carrier’s network availability and is not guaranteed.
• No Sharing of SMS Opt-In Data – Buckeyes Appliances respects your privacy. SMS opt-in information, mobile numbers, and consent data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Your participation in our SMS program is voluntary, and you may discontinue receiving messages at any time by following the opt-out instructions above.
Your Rights And Choices
Access & Updates
- Request a copy of the personal information we have about you
- Update or correct inaccurate information
- Review your purchase history and preferences
Data Deletion & Updates
You can request deletion of your personal information, subject to certain limitations:
- We may retain information required for legal compliance
- Warranty and service records may be kept for appliance support
- Transaction records may be retained for accounting purposes
- Anonymous usage data may be retained for business analysis
Marketing Preferences
- Opt out of email marketing by clicking unsubscribe links
- Update your communication preferences in your account
- Contact us to stop all marketing communications
Children’s Privacy
Changes To This Policy
Contact Us About Privacy
Reynoldsburg, OH 43068
Phone: (614) 412-2661
Email: sales@buckeyesappliances.com
Hours: 10AM-6PM Everyday (EST)